FAQs

These FAQs are a collection of queries that have come in from users of Canvas at Hull.

You can search the FAQ database to see if your question has already been answered. Our entire list of FAQs can be seen below.

Accessibility

There is no UK regulation that says there is a maximum amount a user should or can be expected to sit using a screen for their work.

The UK health and Safety Executive (HSE) have stipulated that there is no maximum limit to how long a person can be asked to use screens and computers as part of their job. Instead it provides a number of guidelines so assist users to complete their job duties.

This dispels the myth that people spend “too long” on screen. Regular breaks are recommended, but more importantly, correct posture, regular eye tests, appropriate eye wear (spectacles or contact lenses) are the actions to take.

The following documents are a good starting point from a legislation point of view.

http://www.hse.gov.uk/pubns/indg36.pdf (Links to an external site.)

http://www.hse.gov.uk/contact/faqs/vdubreaks.htm (Links to an external site.)

Your Line Manager can arrange an appointment with Occupational Health who will provide an initial diagnostic assessment of your needs. Alternatively there is a General Enquiry Form on the University of Hull Health and Safety site. http://www2.hull.ac.uk/student/occhealth.aspx

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Assessment

Blind second marking

Blind second marking is the process whereby 2 (or more) markers independently undertake a full and complete set of feedback and grades without sight of the other markers work until the grades and feedback are completed. A comparison exercise is then undertaken within the team to establish the grade and feedback that are given to to the student.

In blind second marking, a significant (>5%) variation in grading would be cause for concern and would normally be brought to the attention of the External Examiner.

Blind second marking is a useful exercise for Newly Qualified Teachers (NQTs) who are in their first year in post. An established lecturer completes a full set of marks and then the NQT also completes a full set of marks unsighted of the first marker. They then compare results and discuss the variations in marking.

Canvas currently has no facility for blind second marking.

This feature request has been made by many in the Canvas community and is high on the list of requirements from UK HEIs using Canvas. This page will be updated when we have more information after the UK Canvas Conference on the 12/10/16

 

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There are two ways you can see details of your assignment submissions:

  1. While the assignment is still open, you can click on Assignments in the left hand menu and the time and date of your submission will show at the right hand side. You can print or save this screen as a receipt
  1. After the assignment has closed, you can still see the date (but not the time) it was submitted by going into your Account at the top of the left hand menu and clicking on Files and Submissions.
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What is second marking?

Second marking is the process whereby two (or more) markers each undertake a full and complete set of marks and feedback which are recorded against the student work.

Sighted/collaborative second marking

Second marking can be sighted/collaborative where by the marking team see each others feedback and together award an agreed grade to the student. The process is fully collaborative and the markers discuss the work and provide independent feedback.

Both/all markers provide a full set of feedback (not just “I agree with the first markers comments”).

Process in Canvas

Collaborative marking can easily be done by the first marker logging in to Canvas, accessing the assignment submission and providing feedback. Then the second marker logs in to Canvas, accesses the same assignment and overlays their feedback, comments and mark-up on top of the first markers feedback etc.

Collectively they then agree on a grade together and the grade is input in to the box. The feedback must be consistent with the grade awarded and any significant variation on opinion between markers should be resolved before the feedback is entered in to the system and surfaced to the student.

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Canvas Workflows: In order of preference.

  • Academics have to wait until the “available until” date has passed and the assignment is closed. This guarantees that there will be no more submissions, This will be 1 week after the due date of the assignment as per the late submission rules, unless teams wish to bring that forward?
  1. Impact of this is that marking cannot start until 1 week after the due date.
  2. Positive impact: All students have the same opportunities to submit for assessment and there is one single assessment opportunity set up
  3. Better for administrators

  • Academics start marking all submitted work 24 hours after the due date has passed. After 24 hours any work the student submits can only receive a 40% mark. The majority of students do not submit after this date.
  1. The impact of this is that students can still submit after 24 hours and thus will still need marking in a “mop up” process
  2. Canvas allows for this by filtering all submissions in SpeedGrader either chronologically or by the “marked or not” flag for easy access. It should be quite easy to see who has submitted after marking has started.

  • Academics set up assignments to close on their due date and create a separate assignment that opens on the due date but is called “late submissions” or something similar. This way marking can start on the original submissions that were in on or before the due date. All of the students who submit to the “Late assignment” can then be felt with separately. 
  1. This is the least preferable workflow as it creates duplicity.
  2. This option all is not perfect as you either have to add students to the late submission manually or risk that students who have already submitted in the original submission, submit again in the late submission opportunity in error.
  3. This has high overheads for both administrative staff and academic staff who have to create and monitor two assignments for every assessment.
  4. High risk of student submitting to the “on time assignment” AND the “Late submission”.

There is always the potential that s student submits an inferior piece of work as another submission opportunity and would be marked accordingly. However, this HAS to be the responsibility of the student. They choose what work to submit whether that is their best work or not.

We had a similar issue in eBridge that a student might submit an inferior piece of work initially and because eBridge did not allow the student to remove the work and re-submit a different piece, they had to apply to their tutor to get it changed. This could just as easily be done for a student submitting in Canvas in error after the due date or with an inferior piece of work. They would have to ask their tutor for an “extension” which Canvas easily allows for in the assignment.

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Interpreting the Turnitin Originality Report for Staff

Assignments submitted to Turnitin through the Assignments Tool in Canvas will produce an Originality Report. The report highlights matches with other documents scanned by Turnitin and it will also show the source for that match. Viewing the report will help: detect plagiarism; identify the evidence to support an unfair means claim and to understand some of the student’s approach and failings with regard to academic practice. (Links to an external site.)

Detecting Plagiarism

Turnitin does not identify plagiarism, it simply matches text. The report doesn’t separate correctly cited work from attempts to cheat. The report will also show common phrases such as ‘on the one hand’. Turnitin will also fail to identify where text has been paraphrased from another source without reference. The University Regulations on the Use of Unfair Means identify The primary test of plagiarism as follows ‘This is the presence or absence of quotation marks, and adequate acknowledgement of sources and authorities in text and/or reference notes in bibliographies or lists of sources.’

After students submit work to Turnitin via Canvas, the Originality Report is generated and a report icon will be visible in the Turnitin column. The colour of this icon will vary depending on the similarity score given by Turnitin. If it is red, then the similarity against other documents is 75-100%, orange 50-75%, yellow 25-50%, green 1-25% and blue no matching text.

The percentages themselves should not be taken as the only measure of plagiarism as there are a number of reasons why 25% may in fact have less plagiarism than a piece of work reporting 12%, for example. A high percentage may indicate poor academic practice, overuse of quotations or plagiarism. Where the score is nearer to 100% this is likely to be erroneous resubmission of a previous piece of work or completely copied or purchased work.

For useful ways to identify plagiarism in work view Anti-Plagiarism Strategies for Research Papers (Links to an external site.) (Harris, 2012).

Understanding the Report

Moving your mouse pointer over the report icon causes a pop-up to show the exact similarity figure. When the icon is clicked the Turnitin Originality Report will open.

You can download or print a PDF version of the report. This contains the same information but loses the interactivity of the web interface. Click either of the two icons  at the top of the screen.

There are three areas in the Originality Report screen. The document viewer frame shows the Similarity Index for the work and the Title and Author of the work. The left-hand panel displays the paper text and the right-hand panel displays the matching sources of text.

The example report below shows that 55% of the work has been matched to other sources. The red section shows that 22% of the essay can be found athttp://dictionary.reference.com (Links to an external site.)

Checking Matched Text

Where Turnitin has found matches it will report them in different ways. Websites, books and journals
will be identified. Student papers within the repository will identify the institution to which the work was submitted. You will not be able to view the work without contacting the institution to ask them for permission.
Where plagiarism is suspected you may need to request a copy of the work from another institution. This can be done by clicking on the matching text in the left panel. A popup will show the text and ‘Submitted to . Clicking on the name of the institution will open a screen allowing you to request the work. Turnitin will then send an email to the instructor responsible for the class to which the work was submitted asking them to email the work to you.

It can be helpful to filter the details in the report to lower the number of matches. Bibliographies, quotations and word groupings can be excluded using the links above the document text panel. Quotations in ‘single quotes’
rather than “double quote” will still be highlighted if the option to exclude quotations is selected.

It is worth noting that Turnitin will not be able to check all possible sources. Turnitin keeps secret the exact sources they do check against, but mention 20 billion web pages, 220 million student papers at 10 thousand educational institutions and 90 thousand other publications. On occasion Turnitin will identify an incorrect source. This can occur because the text appears in more than one place e.g. multiple websites.

Where matching text has been identified you should consider whether the text represents an attempt to present the work of others as their own or simply poor academic writing. Using the Originality Report can help identify issues with the student work and give feedback and directions to support.

A large number of generic resources to support students with academic writing are available on the Skills Team web pages at http://libguides.hull.ac.uk/skills.

Other Questions

What file formats will Turnitin accept?
Most common word-processing formats are accepted. Turnitin will accept documents in Microsoft Word, WordPerfect, PostScript, PDF, HTML, RTF, and plain text. Microsoft PowerPoint, Excel documents and formats for computer programming languages are not accepted.

What is the maximum file size that Turnitin accepts?
The maximum file size is approximately 20MB.

References

Harris, J (2012).
Anti-Plagiarism Strategies for Research Papers. [online] Available at: http://www.virtualsalt.com/antiplag.htm (Links to an external site.) [Accessed 29 August 2012]

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Penalties for late submissions define what is considered as a “late submission”. Anything submitted after the given deadline is considered a late submission and how the penalties apply will affect when marking should/can start on the submissions.

The details of what penalties are applied for a late submission are below, but in summary:

“24 hours after the deadline has passed, a piece of work can only receive 40% or 10% deduction from the original mark – which ever is lower.”

The impact of this on assignment marking is the following recommendation:

Marking can begin 24+ hours after the original due date has passed

This allows sufficient time for students to submit work and obtain the appropriate penalty for submitting within 24 hours and not being penalised to the minimum mark (or lower).

 

Late submissions are defined as follows according to the Academic regulations Chapter VII. Paragraph 32.

1. The following penalties must be adhered to:

(i)    Penalties are a percentage of the maximum mark available for the assessment element which has been submitted late

(ii)   All coursework assessments must have a published submission time which should be no later than 4pm and this time must be communicated effectively to students

(iii)  Departments delivering non standard modules may apply to FLTAC (or equivalent) for exemption from (ii)

(iv) The late submission penalties which must be applied to coursework submitted after the published deadline are:

·       Up to and including 24 hours after the deadline, a penalty of 10%

·       More than 24 hours and up to and including 7 days after the deadline; either a penalty of 10% or the mark awarded is reduced to the pass mark, whichever results in the lower mark

·       More than 7 days after the deadline, a mark of zero is awarded.

Explanatory note (added May 12)

·       Para. 31: the definition of coursework does not include assessments which are scheduled, for example, examinations, presentations, performances and practicals.

·       Para. 32: Examples applying the penalties in (iv) for coursework submitted up to and including 24 hours after the deadline:

§  If the maximum mark for the assessment is 100 and a student submits the assessment 2 hours after the deadline, the student’s mark will be reduced by 10 (so that a mark of 65 will be reduced to 55, a mark of 48 will be reduced to 38 and so on).

§  If the maximum mark for the assessment is 50 and a student submits the assessment 2 hours after the deadline, the student’s mark will be reduced by 5 (so that a mark of 40 will be reduced to 35, a mark of 36 will be reduced to 31 and so on).

 

Examples applying the penalties in (iv) for coursework submitted more than 24 hours and up to and including 7 days after the deadline:

 

Where the maximum mark for the assessment is 100

Student A B C D E
Pre-penalty mark 100 50 45 40 30
10% penalty (of the maximum mark – in this case 100) 90 40 35 30 20

or

Mark awarded is reduced to the pass mark 40 40 40 40 40
 
Outcome (the lower mark) 40 40 35 30 20

§  These penalties should be taken into account when deciding submission dates.

§  Where multiple submissions (hardcopy and electronic copy) are required guidance must make clear to students whether failure to submit in only one format constitutes ‘non submission’.

 

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Firstly make sure you are familiar with the document that clarifies the University position on anonymous marking and when in the workflow it must take place. You can read up on how anonymous marking is defined in the regulations here.

Anonymous marking can be turned on either at individual assignment level or for an entire Canvas course. The TEL team recommend that where required, usually for summative assessment, anonymous marking is set up for an assignment at the time the assignment is created.

Turning on anonymous marking for an assignment replaces the student name with “student 1, student 2, student 3 etc..”

It is important to note that any instructor on the course can turn on anonymous marking or turn it off.

This permission cannot be changed at the time of writing.

 

Individual Assignment.

If the anonymity is turned on per assignment, then the assignment must first be created and published.

  1. Go to SpeedGrader>settings. (it is the cog icon on the top left of SpeedGrader)
  2. Turn on “Hide student names in the SpeedGrader” for the assignment before any students actually submit the work.

There is a Canvas guide showing you how to turn on anonymous marking for an individual assignment here.

 

Gradebook annonymity

You can also hide student names in the Gradebook. For information on how to do this please see this Canvas Guide

 

Course level anonymity

To turn on course-level anonymity, you will need to access the course features. For information on how to do this, please see this guide.

 

For more information on the interpretation of anonymous marking in the Academic Regulations please see this FAQ.

At present, Double blind marking, the process of two academics marking the work without seeing each others grades or feedback is not possible. This feature has been requested and is under consideration by Canvas.

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The university academic regulations state the following in relation to anonymous marking;

All forms of summative1 assessment must be marked2 anonymously where this is practicable3. Where it is considered that anonymity is not practicable it should be declared in the module specification and approved as part of the usual module approval process.

The regulation is Chapter III. paragraph 23.

For use in Canvas, there are several key points to make this clearer for application:

  1. Anonymous marking must be applied to summative work where practical (i.e. not for performances etc)
    • It is the marking of the work that must be done anonymously
    • This may include the subsequent moderation of marks
    • This may include curving marks for boards
    • This may include discussion of marks at board
  2. Where this is practicable
    • SpeedGrader can be used to make the marking process anonymous
    • Currently, the Moderation tool does not allow for anonymous marking

Anonymous marking is subject to review in 2016/17 as part of a LEAP review of Assessment regulations.

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Feedback completed using SpeedGrader (not Grademark) in Canvas, is kept for over 7 years. This was one of the requirements of any VLE vendor when the invitation to tender was put out.

Turnitin Grademark will only guarantee the storage of originality reports and feedback for 180 days which does not comply with the QAA requirements on feedback archiving.

Switching to SpeedGrader

The lack of archiving of feedback and student submissions in Turnitin and Grademark means the TEL team are advocating that people switch to using SpeedGrader at the earliest opportunity and stop using Grademark for marking and feedback.

Feature-rich feedback

In addition to this, SpeedGrader allows for multiple markers, unlimited audio feedback, the addition of video feedback and better document mark up for feedback. All good reasons to make the switch.

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Open Grades

Open Grades

In Course Navigation, click the Grades link.

 

View Assignment Details

View Assignment Details

Click the title of an assignment.

 

To download a PDF of the submission and annotations, click the Download icon.

Once the file has downloaded, Open downloaded file in Adobe Reader. (If you need to install Adobe Reader, you can get it here: www.get.adobe.com/uk/reader (Links to an external site.)

Select File then Print from the menu

Click Summarize Comments


Click Yes

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Information for Students.

Canvas uses SpeedGrader to deliver feedback, comments, grades to you quickly, efficiently and effectively; and is the Universities recommended approach to marking and feedback.

Prior to Canvas and SpeedGrader, some staff were using a marking tool that came with Turnitin originality checking software called GradeMark. This short video takes you through the process of accessing Turnitin via Canvas and into Grademark to receive your feedback from staff still using this tool.

For more details on how to access your assignments you can read this Canvas Guide (Links to an external site.) for students.

If you have additional queries regarding understanding your feedback when completed in GradeMark, you can read the Turnitin guidance documents here (Links to an external site.).

 

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Viewing your assignment feedback

canvas logo.JPG

How do I view assignment feedback comments from my instructor using Canvas DocViewer annotations?

Viewing feedback online

On the assignment submission details page, some of your graded assignments may appear as file upload attachments that include a View Feedback button. Instead of leaving comments directly on the assignment, your instructor may choose to include comments directly in the assignment using annotations, or inline comments. These comments are made using Canvas DocViewer, (Links to an external site.)Links to an external site. which you can also use to reply to any comments or make your own annotations.

Some browsers may not initially render comments correctly when viewing feedback. If your browser includes a built-in PDF viewer, select the option to view the PDF in the system viewer. You can also download PDF files with comments to view on your computer. The settings required to view or print the annotations in the PDF vary based on the software installed on your computer.

Notes:

  • If the assignment attachment displays a Preview button instead of the View Feedback button, your file is not DocViewer compatible and will not include any annotated comments.
  • If the browser window is too small, the View Feedback button may not be visible. Make sure your browser window is fully maximized when viewing feedback. Alternatively, you may need to scroll within the Submission Details box to see the View Feedback button.

Open Grades

Open Grades

In Course Navigation, click the Grades link.

View Assignment Details

View Assignment Details
Click the title of an assignment.

View Feedback

View Feedback

Click the View Feedback button.

Note: If the assignment attachment displays a Preview button, your file is not DocViewer compatible.

View Annotated Comments

View Annotated Comments

View the annotated comments from your instructor [1]. To reply to a comment, hover over the comment and click the Reply button [2]. You can also use DocViewer (Links to an external site.)Links to an external site. to make your own annotations on your assignment.

Download File

Download File

To download a PDF of the submission and annotations, click the Download icon.

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Extensions to a coursework deadline can be granted by an academic or administrator for reasons that are not covered under an Application for Mitigating Circumstances.

Mitigation

“Mitigation is circumstances that have occurred in your life that could have had a significant impact on your ability to sit exams, submit coursework, make a presentation etc. and have generally affected your academic performance.”

Basic guide to mitigation for students

Details of mitigation vary slightly between programmes and therefore need to be looked at by programme. Full details can be found relating to the relevant programme here.

Extensions

“This [extension application] form must be used by students who wish to request in advance an extension to the approved deadline for the submission of coursework, in cases where they have experienced acute circumstances affecting the submission of specific work. Do NOT use this form to claim general mitigating circumstances, or to explain absence from an examination.”

Extensions are designed to cover issues that are not a “significant” impact on the student’s studies. I.E. a 1 day extension awarded to a student who had not been able to submit on submission day due to circumstances beyond their control (but not an IT issue!)

Extensions must be made in advance of the deadline.

Extensions are easily granted in Canvas using the “Add +” button at the bottom of an assignment under “Available from/until” dates.

Frequently Asked Questions

Will the students see the extensions given to other students?
No, only the student with the extension sees the altered date. Everyone else sees the original date only.

Will a student with an extension be highlighted as ‘late’ if they submit beyond their extension due date?
Yes. The same rules apply to all students. It is the date that determines their “late” submission flag. So a student with an extension of two days will be marked as late submitting if they fail to submit before the extended deadline.

What about assignments using Turnitin?
This works in exactly the same way for students submitting through Canvas to Turnitin. They will also be able to and receive reports from Turnitin with an altered submission date.

 

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Yes.

Anonymity in speedgrader still needs setting.

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BOX cloud storage

BOX is owned by ICT. They have a web page fully explaining BOX and how people can get training in it. 

For staff and students wishing to get support with Box, they should email help@hull.ac.uk in the normal way.

If training is required in how BOX can be used generally, the ICT pages provide training in “BOX University“.

For support in how BOX is integrated with Canvas, particularly for submission for assignments, please visit these pages for more information.

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You can log into Box University using your University of Hull network details. The web address is available at: box.hull.ac.uk

You can also visit the ICTD web pages on Box available at: http://www2.hull.ac.uk/ICT/box.aspx

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Box cloud storage is integrated into Canvas courses as an external app. It has already been added to your course at the University level and is available for all staff and students.

This short guide shows you where and how to access Box files in Canvas for the purpose of submitting to assignments.

Students Off campus or on laptops using WiFi

Students can submit work from their Box account using the following steps.

  1. From the assignment submissions page, click the “Submit Assignment” button.
  2. When presented with the “file upload” options, click on the tab marked “Box”
  3. Click on the link to “log in to Box” and choose “Sign in with SSO”
  4. Once logged in to Box, you can see your files and simply have to click the radio button to the right of the file to select it for submission
  5. Click “Choose” to add the file to the submission back in Canvas
  6. Then simply click “Submit Assignment” to complete the submission

Students On campus using University Desktop PC’s

You can submit work from your Box account using the same process above except you will not need to do step 3 as you will already be logged in to the University network via the PC.

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Expected use of Canvas

There is no UK regulation that says there is a maximum amount a user should or can be expected to sit using a screen for their work.

The UK health and Safety Executive (HSE) have stipulated that there is no maximum limit to how long a person can be asked to use screens and computers as part of their job. Instead it provides a number of guidelines so assist users to complete their job duties.

This dispels the myth that people spend “too long” on screen. Regular breaks are recommended, but more importantly, correct posture, regular eye tests, appropriate eye wear (spectacles or contact lenses) are the actions to take.

The following documents are a good starting point from a legislation point of view.

http://www.hse.gov.uk/pubns/indg36.pdf (Links to an external site.)

http://www.hse.gov.uk/contact/faqs/vdubreaks.htm (Links to an external site.)

Your Line Manager can arrange an appointment with Occupational Health who will provide an initial diagnostic assessment of your needs. Alternatively there is a General Enquiry Form on the University of Hull Health and Safety site. http://www2.hull.ac.uk/student/occhealth.aspx

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External Examiners

An issue has arisen where External Examiners need to see quizzes as a list of questions and correct answers.   Canvas can do this but there are some limitations.

External examiners will need edit rights in the course they are viewing (when allocating an external examiner use the role ‘external_examiner’ this gives edit rights in quizzes).

If the quiz is 25 questions or fewer go to the quiz in question click ‘edit’ then ‘questions’ and select the ‘show question details’ option.

If the quiz is over 25 questions but 50 questions or fewer you have to use the ‘manage question banks’ option.  From the quizzes tab in the course menu select the cog icon next to the +Quiz in the top right hand corner. This will show the ‘manage question banks’.  You can view the questions for the relevant quiz in here by clicking on the relevant quiz question bank and using the ‘show question details’ option.

N.B. You will need to administer the questions in ‘manage question banks’ and limit each bank to 50 questions or fewer or the the system will not allow the viewing of question/answer lists.

If the quiz exceeds 50 questions then the view question/answer option is not available.

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General FAQ

Students can’t delete anything from your course or make any changes unless you enable editing rights for example in the Pages tool which can be used as a Wiki where students can work collaboratively. 

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Assignments will not automatically be displayed in the calendar. However you can add them into the calendar if you wish to.

Staff and students will however see a ‘To do’ list and events which are ‘Coming up’ displayed at the right of their Dashboard which serves as a useful reminder.

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Announcements cannot be forced on to students. All announcements are pushed out to students. If the students have turned off all notifications however we cannot guarantee they will receive them.

Just as in the current system, a student can choose not to read their student email, filter it in to spam, set tules to have it auto-delete or a whole host of other possibilities. Canvas is no different in that respect.

What IS different in Canvas is that students are in control of what they receive and the channels they receive it on.

Students now live in the age of open and transferable communications. If we push one platform, then the students simply switch to another platform to communicate E.G. Snapchat, yik-yak, Instagram, Facebook etc…

For more details on how notifications are managed please see this Canvas Community document. (Links to an external site.)

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No. Three columns is the maximum

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The default setting for Canvas courses is 500mb.  For general files and resources this should be plenty.  If you attempt to upload beyond this limit Canvas will warn you and prevent the upload.

The limit can be increased on a per course basis.  Please raise a help desk ticket via help@hull.ac.uk indicating that you wish a particular course limit allowance increased and some indication of the types of files you wish to upload.

Very often it is video files that cause this limit to be exceeded.  Canvas is integrated with Panopto and Panopto has the ability to store video files and gives them all the attributes of a Panopto file, which means that students can make notes directly, set bookmarks and access via a dedicated video streaming server.  Please talk to the TEL team if this something you may wish to consider via tel@hull.ac.uk

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Course cards are arranged alphabetically. You can give the course cards a nickname and start the name with 1, 2, 3 etc. This will rearrange the cards only on your Dashboard. This option is found under the Cog icon to the top right of the course card.

Canvas Guides for introducing the Dashboard:  https://guides.instructure.com/m/4152/l/420619-how-do-i-use-the-dashboard (Links to an external site.)

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Yes. If you are uploading from Box or other cloud storage or from your own device you can upload multiple files or drag and drop files into place. Sometimes the option to upload multiple files is affected by the browser which you are using so you may have to try a different browser.

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Quiz has to be published. Use the time controls to control release of quiz to students when it is published. Open the Quiz and select ‘Moderate this quiz’ link on the right. Select the relevant student name(s) and click the pencil icon on the right. Allocate additional time in the menu box.

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Folders and Files in Canvas are stored within the Files area in courses. Go to Files, create a folder and upload content. Then use the page to signpost students to the Files area or create links using the Files tab on the right of the Edit page screen.

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Doing a manual enrolment is only a quick fix.  AIS needs to be correct and the omission must be tackled at source. If you have to add someone urgently go to People > Add People > key in their userid or email address > give them the appropriate role > Next > Add users.  At the same time, send a request to whoever in your department has role for putting data into AIS.

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Click the Inbox icon located on the dark gray global navigation menu bar, choose the relevant course and compose the email.

https://community.canvaslms.com/docs/DOC-2670 (Links to an external site.)

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To send emails follow the instructions below:

Click the Inbox icon in the left panel

Click the ‘pencil’ icon to the right

Select the course in the drop down

Click on the ‘person’ icon to the right

Click student groups and find the group

Type your message and send

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Canvas supports you to control the sequence in which learners move through your course content and create a learning path for students by utilising requirements and prerequisite activities. These must be completed before a student can move forward. Prerequisites and Requirements settings are found in the Module Edit menu.

https://guides.instructure.com/m/4152/l/41430-how-do-i-reorder-module-items (Links to an external site.)

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Canvas gets its information from the Academic Information System (AIS). In order to access a course in Canvas, all staff and students must first be associated with the course in AIS. Until this occurs staff and students will not see the relevant course in Canvas. 

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Click the Settings link in the Course Navigation on the left

Click Student View from the options on the right.

A pink border will appear around the window to show you are in student view.

Click Leave Student View to return to the Instructor view.

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Click the Settings link in the Course Navigation on the left

Click Student View from the options on the right.

A pink border will appear around the window to show you are in student view.

Click Leave Student View to return to the Instructor view.

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You can embed a video from YouTube or Vimeo or any other site which generates and embed code. In the Rich Content Editor switch to HTML mode and paste in the Embed Code. Save and Publish to see the video. You can also click on the ‘more external tools’ icon represented as a ‘V’ in the rich content editor and search YouTube as an example for a video to embed within a page or announcement. 

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Insert canvas.hull.ac.uk into the address bar of your browser. You don’t need to add www, http:// or https:// because Canvas is a University of Hull platform.

You can also access Canvas through links available on the University portal and the University website.

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Category: General FAQ
Tags: access, login
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For maximum flexibility over reusing Quiz or Survey questions, set up Questions Banks first and use these to populate Quizzes/Surveys.  Once you open a Question Bank  the option to Move Single/ Multiple Questions in on the right of the screen.

https://guides.instructure.com/m/4152/l/50750-how-do-i-move-multiple-questions-from-one-question-bank-to-another (Links to an external site.)

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If no courses are starred in courses | all courses, for example the first time you log on, Canvas will display a random selection of courses.  Go to Courses and select All Courses to see every Course you are enrolled on. Click onto the star to the left of each course to change its colour. If the colour is gold it will appear on the Dashboard. If the star has no colour it will not appear.

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You can add a course nickname or change card colour which only you can see. The Canvas Guide for introducing the Dashboard has all the details

https://guides.instructure.com/m/4152/l/420619-how-do-i-use-the-dashboard (Links to an external site.)

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Follow these instructions

  •          Go to the course menu and select settings
  •          Select The Feature Options Tab
  •          Toggle to the on position the Enable Dashboard Images for Courses beta option
  •          REFRESH the page (without this the image option will not become visible)
  •          Click the Course details Tab (still in Settings)

·         Click and upload an image from your device or select one from Flickr.

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Staff and students cannot be removed directly from Canvas even by those with teacher status. In theory the data that Canvas uses should be correct as it is drawn from the Academic Information System (AIS) which should be maintained and up to date. However the integration between the systems does not work both ways and so if an amendment is made to AIS, for example a member of staff is disassociated with a module or programme or a student decides to change their programme of study then although AIS is updated, Canvas will not make this amendment and will continue to display the historical information.

An email will need to be sent to help@hull.ac.uk to request the removal of staff or students from any course that they do not wish to be enrolled on within Canvas. This request will only be actioned provided that AIS has been updated prior to the request being submitted. If AIS is not updated staff and students will be re-added to Canvas despite being removed directly in Canvas.

Please include the following information in any requests:

  • full name of staff member/student
  • staff/student user id (6 digits)
  • full name of course including the programme or module code
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This is done within the Settings item on the course menu. In Settings, open the Navigation Tab and click and drag items to move them around. Placing them below the line will hide them from students. Remember some items which are empty appear greyed out. These include Announcements, Pages. Modules and Assignments. remember to save your changes.

How do I reorder and hide Course Navigation links? https://guides.instructure.com/m/4152/l/57079-how-do-i-reorder-and-hide-course-navigation-links (Links to an external site.)

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Files, pages and modules will need to be published before students can see the content within your course. To the right of each file, page and module you will see a cloud icon. Click on it to publish the content. Once it is published it the cloud will display green in colour with a white tick within it.

When you are creating content using the files, pages or module tools consider whether you wish to Save it or Save and publish it. If you save it, you will need to go back in to ensure that you publish the content.

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The course with content in it is likely to be the one which has been migrated from eBridge to Canvas. Please check this. The course with student enrolments and no content has come over from AIS but will not need to be used.

It would be good practice to email help@hull and ask for the redundant course to be deleted and participants removed to minimise any potential confusion which may arise.

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The course with student enrolments is the correct course to use and has been created based on data in AIS.  You will need to copy staff and contents across and put a message on the other one saying ‘do not use’ to avoid any confusion. Please see link below to copy content from one course into another.

https://community.canvaslms.com/docs/DOC-2685 (Links to an external site.)

It would be a good practice to email help@hull and ask for the duplicate course to be removed along with any users enrolled to miniseries any potential confusion.

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A full list of web browsers that are compatible with Canvas is available from this Canvas Guide.

https://community.canvaslms.com/docs/DOC-1284 (Links to an external site.)

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Yes, there is a plan to link Canvas to time-tabling. However this is part of a greater integrations project including the changes to the Student Information System and the Virtual Campus project.

We will see changes throughout 2017 on these projects.

For more information on the Change projects, please check out the University Sharepoint sites.

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The Media Editor tool in the Rich Content Editor is not designed to make reusable video or audio clips. It is more for course introductions and one-of messages to students. You can also use the Media Editor for recording audio or for uploading existing multimedia files.

How do I record a video using the Rich Content Editor? https://guides.instructure.com/m/4152/l/41509-how-do-i-record-a-video-using-the-rich-content-editor (Links to an external site.)

How do I record audio using the Rich Content Editor? https://guides.instructure.com/m/4152/l/65826-how-do-i-record-audio-using-the-rich-content-editor (Links to an external site.)

How do I upload an audio file using the Rich Content Editor?

https://guides.instructure.com/m/4152/l/65825-how-do-i-upload-an-audio-file-using-the-rich-content-editor (Links to an external site.)

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Canvas refers to Programmes or Modules as courses. A course may also refer to a site.

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Tags: course, site
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The Syllabus is not included in the Canvas Getting Started workshops. It is a feature with automatically generated content based on Assignments and Events within a course so its appearance depends on how the content in your course has been set up.  A course description can be added or a  brief introduction, guidelines, weekly reminders, and any other important information. The Syllabus items can only be changed by editing or deleting the Assignments or Events.

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Audio and video uploads to Canvas using the media tool can be up to 500 MB in size. When uploading other file types more than 500 MB may be accepted but this depends on the upload speed and the amount of course storage that one has available. 

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The integration with the Tallis Reading List software is managed within the Library.  For any queries with reading lists please send details to bjlcollections@hull.ac.uk

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Have you published the course? You can do this in the Home page of the relevant course. In the sidebar at the right hand side click on Publish. The cloud icon will now appear in green highlighting that the course is now published.

https://community.canvaslms.com/docs/DOC-2707 (Links to an external site.)

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Canvas is integrated with the Academic Information System, AIS. In order to see any courses which you should have access to in Canvas you must ensure that your name is associated with the relevant course in AIS. There is normally someone within your department who has access to AIS and can assist with this. If you cannot establish who this is then you can contact Registry services who may able to assist you. Please see the link below:

http://www2.hull.ac.uk/student/registry_services/university_staff.aspx

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When you first log onto Canvas you will need to organise your Dashboard (this is the screen where the coloured course cards appear). Go to Courses on the Global Navigation Menu on the left of the screen and select All Courses. This will display all the programmes and modules you are enrolled on based on the information in AIS. To see a course displayed on your Dashboard when you first log in, click on to the star to the left of the course name. It will turn gold which indicates that t will be displayed on your Dashboard. Click it again to remove the colour and the course will no longer appear on the Dashboard.  This provides you with the means to filter which courses appear on your Dashboard e.g. remove older course iterations such as 15/16 Programmes or Modules which you no longer need to access frequently.

Canvas Guides for introducing the Dashboard available at:

https://guides.instructure.com/m/4152/l/420619-how-do-i-use-the-dashboard (Links to an external site.)

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Migration from eBridge to Canvas

Yes you can.  The migration tool is located in you account and the look under profile.  You need to be a teacher in Canvas and an instructor in the site you wish to migrate.  The tool only migrates content and doesn’t link the newly created course to any student information systems.  The migrated courses are simply a place to hold the copied across content.

There is an eBridge to Canvas guide here

and a short video here (Links to an external site.)

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There are a couple of ways in which to get content into Canvas from eBridge. You can do this independently by migrating the 15/16 course into Canvas if this hasn’t already been done by someone in your department, Please check first.

Please see the link below to access a course on course migration:

https://canvas.hull.ac.uk/enroll/YFGALR

Alternatively you can contact help@hull.ac.uk and provide a list of module names and numbers.

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Resources appear in files using the same file structure as in eBridge – Canvas adds some layers of folders which are really easily disposed of when working in the course.

For more information on migration, please feel free to enrol on our open Canvas course on “Migration”.

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Multiple Choice Questions (MCQs), question banks and associated quizzes will all come across as part of a migration request.

There may be some formatting adjustments to be made depending on how the original questions were created. The best way of finding out is to do a test migrations yourselves and take a look at the result.

For more information on migration, please feel free to enrol on our open Canvas course on “Migration”.

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Panopto

The Panopto recording settings are set by default to restrict access so that those publishing materials are fully aware when they do make recordings available which reduces the error of recordings being made accessible accidentally.

This means that the settings will need to be enabled correctly in order that all of your course participants can access the recordings. Please see the video below for instructions.

 

 

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The Panopto help link is not available through Canvas where Panopto is surfaced, To access support you will need to click the ‘open in Panopto’ button or go directly to https://support.panopto.com

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Quizzes

Click the quizzes tool

Choose manage question banks by clicking on cog

Click Add question bank to create a new one

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Question Banks are a place to house questions that can be added to quizzes across courses or accounts.

Questions can be moved from 1 bank to another.

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Graded – column will add to the gradebook

Practice – ungraded for students, formative use, don’t appear in gradebook

Graded survey – instructors can give automatic score on completion of survey, not based on right or wrong answers

Ungraded survey – for obtaining student opinions/information, do not give a score, don’t appear in gradebook

Follow link below for options on customising quizzes
https://community.canvaslms.com/docs/DOC-2895

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Student guides

BOX is owned by ICT. They have a web page fully explaining BOX and how people can get training in it. 

For staff and students wishing to get support with Box, they should email help@hull.ac.uk in the normal way.

If training is required in how BOX can be used generally, the ICT pages provide training in “BOX University“.

For support in how BOX is integrated with Canvas, particularly for submission for assignments, please visit these pages for more information.

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Open Grades

Open Grades

In Course Navigation, click the Grades link.

 

View Assignment Details

View Assignment Details

Click the title of an assignment.

 

To download a PDF of the submission and annotations, click the Download icon.

Once the file has downloaded, Open downloaded file in Adobe Reader. (If you need to install Adobe Reader, you can get it here: www.get.adobe.com/uk/reader (Links to an external site.)

Select File then Print from the menu

Click Summarize Comments


Click Yes

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Information for Students.

Canvas uses SpeedGrader to deliver feedback, comments, grades to you quickly, efficiently and effectively; and is the Universities recommended approach to marking and feedback.

Prior to Canvas and SpeedGrader, some staff were using a marking tool that came with Turnitin originality checking software called GradeMark. This short video takes you through the process of accessing Turnitin via Canvas and into Grademark to receive your feedback from staff still using this tool.

For more details on how to access your assignments you can read this Canvas Guide (Links to an external site.) for students.

If you have additional queries regarding understanding your feedback when completed in GradeMark, you can read the Turnitin guidance documents here (Links to an external site.).

 

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Viewing your assignment feedback

canvas logo.JPG

How do I view assignment feedback comments from my instructor using Canvas DocViewer annotations?

Viewing feedback online

On the assignment submission details page, some of your graded assignments may appear as file upload attachments that include a View Feedback button. Instead of leaving comments directly on the assignment, your instructor may choose to include comments directly in the assignment using annotations, or inline comments. These comments are made using Canvas DocViewer, (Links to an external site.)Links to an external site. which you can also use to reply to any comments or make your own annotations.

Some browsers may not initially render comments correctly when viewing feedback. If your browser includes a built-in PDF viewer, select the option to view the PDF in the system viewer. You can also download PDF files with comments to view on your computer. The settings required to view or print the annotations in the PDF vary based on the software installed on your computer.

Notes:

  • If the assignment attachment displays a Preview button instead of the View Feedback button, your file is not DocViewer compatible and will not include any annotated comments.
  • If the browser window is too small, the View Feedback button may not be visible. Make sure your browser window is fully maximized when viewing feedback. Alternatively, you may need to scroll within the Submission Details box to see the View Feedback button.

Open Grades

Open Grades

In Course Navigation, click the Grades link.

View Assignment Details

View Assignment Details
Click the title of an assignment.

View Feedback

View Feedback

Click the View Feedback button.

Note: If the assignment attachment displays a Preview button, your file is not DocViewer compatible.

View Annotated Comments

View Annotated Comments

View the annotated comments from your instructor [1]. To reply to a comment, hover over the comment and click the Reply button [2]. You can also use DocViewer (Links to an external site.)Links to an external site. to make your own annotations on your assignment.

Download File

Download File

To download a PDF of the submission and annotations, click the Download icon.

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TurnItIn

Yes.

Anonymity in speedgrader still needs setting.

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